Free Webinar with Kristen Duell: Home Care Tech vs. Human Touch. Finding the Right Balance in Agency Operations.

Date & Time:

April 3, 11 AM Pacific | 2 PM Eastern

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About the Webinar:

Technology is reshaping home care agency operations - but where should agencies embrace automation, and where does the human touch matter most? Join us for a dynamic discussion on how to strategically leverage technology while preserving the personal care that defines home care.

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Speakers:

Kristen Duell. A health-tech leader with 21+ years of care-at-home innovation and operations experience. Kristen has held executive roles at FirstLight Home Care, Home Care Pulse (now Activated Insights), KanTime, and Sandata.

Connor Adams. Founder & CEO of Homecare Pro, a rapidly growing platform that simplifies caregiver onboarding, credentialing, and HR compliance while integrating seamlessly with scheduling, payroll, and other agency systems.

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What You’ll Learn:

Where technology should (and shouldn’t) play a role in agency operations: scheduling, payments, recruiting & hiring, sales & marketing, HR, and communications.

How to evaluate operational challenges—determining whether a tech solution or human approach is best.

Key factors to consider when selecting vendors, including security, innovation, service, and integration with the home care technology ecosystem.

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Who Should Attend?

Home care agency owners, operators, and managers looking to optimize efficiency, improve compliance, and make informed technology decisions.

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