Clear Path Home Care saves 40 hours in first month with Homecare Pro
Clear Path's goal of becoming the leading personal care agency in the Dallas-Fort Worth area meant further expanding its caregiving team. However, facing a high volume of candidates across six offices and onboarding requirements unique to home care, Clear Path needed a solution equipped with industry-specific features to support its managers and assist its executive leadership in scaling up caregiver onboarding in a distributed team setting.
Partnership Objectives
Clear Path sought to reduce the manual effort required per hire for managers, thereby giving them more time to focus on serving patients and improving care. Clear Path’s executive team sought centralized reporting and a cloud-based system to efficiently measure results and manage caregiver records between offices.
A key, industry-specific feature necessary to save time was WellSky integration, Clear Path Home Care's Electronic Medical Records (EMR) system. Additionally, Clear Path Home Care's management wanted personal information to be transferred securely, thus avoiding unsecured methods like SMS and email, to ensure that sensitive caregiver data did not fall into the wrong hands.
Solution
Clear Path ran a 2-week pilot with Homecare Pro, transitioning their main office’s onboarding onto the Homecare Pro platform. Following the successful pilot, Clear Path expanded the partnership to serve all 6 offices.
Results
In the first month, Clear Path Home Care personnel saved more than 40 hours with Homecare Pro, reallocating this time to enhance patient care quality. Here’s a more in-depth look at how these hours were saved
+16 hours from Automated Document Collection
With Homecare Pro, the role-specific documentation that Clear Path Home Care is required to collect and verify from onboarding caregivers is requested, processed, and tracked automatically. With automated document collection, managers and executives can view the status of each onboarding caregiver’s documentation without needing to get involved in outreach and cataloging.
+13 hours from WellSky (EMR) Integration
Homecare Pro's integration with WellSky automatically creates a caregiver's profile, ensuring that compliance requirements are met. This enables immediate scheduling and eliminates the need for managers to manually input new hires' information and documents into WellSky.
+6 hours from Contract Generation
Homecare Pro not only requests and processes documents digitally but also generates and collects e-signed contracts and other employment documents.
+6 hours from On-Demand Reporting
With a centralized platform, Clear Path Home Care's executive team gains real-time insights into the current state of caregiver onboarding, eliminating the need for managers to compile and share regular reports.
+0 hours from Data Security
Although it doesn't save time day-to-day, securing candidate information with two-factor authentication, encryption, and password protection provides peace of mind for Clear Path’s executive team that sensitive personal information will not fall into the wrong hands.
Phillip Billingsley
COO, Clear Path Home Care