Last Updated: April 16, 2024
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‍1. Introduction. Welcome to Homecare Pro! We are committed to respecting your privacy and safeguarding your data. This Privacy Policy explains how we, at Homecare Pro, collect, use, store, and protect your personal information.

Homecare Pro(“us”, “we”, or “our”) operates the Homecare Pro application (the “Service”). We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

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‍2. Information We Collect. Personal Information: This may include names, contact details, identification documentation, medical certification documentation, and sensitive PII such as social security documents.
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‍3. Use of Collected Information. We use the information we collect to improve the Service for you. Specifically, we provide and maintain the Service, notify you about changes to our Service, allow you to participate in interactive features of our Service when you choose to do so, provide customer care and support, provide analysis or valuable information so that we can improve the Service, monitor the usage of the Service, and detect, prevent, and address issues.
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‍4. Data Storage and Security. Security Measures: We employ 2FA and protect data transmission using 256-bit TLS encryption. At rest, your data is safeguarded using AES-256 encryption. Data Centers: Our servers are hosted in SOC 1, SOC 2, and ISO 27001 certified data centers located in the US.
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‍5. Data Sharing. We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

To ensure CCPA compliance, we ensure that all service providers also comply with CCPA requirements.
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‍6. User Rights. Access and Deletion: In accordance with CCPA requirements, users may contact us at info@homecarepro.io to delete their personal information or withdraw their consent for data processing. Data Inventory & Mapping: Users may request an inventory of personal information that we collect, the purpose of collection, and which parties have access to it.
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‍7. Cookies and Tracking. We utilize third-party cookies for remarketing purposes to help us understand user behavior and enhance your experience with our services.

When you visit our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout
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‍8. Data of Minors. We do not knowingly collect or process data from individuals under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
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‍9. Changes to the Privacy Policy. We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
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‍10. Contact UsIf you have any questions or comments about this policy, please contact: info@homecarepro.io